Einscan Support
Submit a ticket
My Tickets
English
English
Chinese
French
German
Italian
Japanese
Spanish
Welcome
Login
Sign up
Einscan Support
Solution home
Getting Started with EinScan Scanners
Getting Started with EinScan Scanners
FAQs about EinScan Scanners
3DCloud
FAQ about Einscan SE/SP
FAQ about Einscan Pro and Pro+
FAQ about Einscan 2X Series
FAQ about Einscan HX
View all (6)
Introduction to EinScan Scanners
How to find the Serial Number (EinScan)
EXScan Post Processing Tools
Markers Introduction
EinScan file type
What does "Mesh Optimization" feature do?
View all (11)
General Troubleshootings about EinScan Scanners
EXScan crashes or freezes during startup without Media Player
Software error while connecting to the scan server
Not receiving Shining 3D Passport verification code
Log Tool Instruction
EinScan Software crashes when loading
View all (8)
Tips for EinScan Scanners
Detailed introduction of Markers Point Manual Align
How to select the corresponding resolution for specific scanning scenarios
Phone holder and AnyDesk setup guide
Create a custom manual turntable
Tips about Scanning with EinScan (Video)
Adding extra features to the scan with simple items
Using marker sheets for flat areas
Scan preparation of black, transparent and reflective objects
How to scan typical hairstyles
How to scan a symmetric object with a repeating pattern
View all (8)
Notice
SHINING 3D Global Privacy Policy (September 1, 2020