Hardware & Software Version
Applicable Software: Shining 3D Scanning Software
Operating System: Windows 11 (or any Windows version with advanced performance settings)
Introduction
If you encounter Shining 3D software error 0x00000012, it may be due to RAM memory issues such as slow performance, crashes, or memory errors. Adjusting the virtual memory settings can help resolve this issue and ensure smoother software performance.
Tools Required
Administrative access to the system.
Ensure that you have administrative privileges to modify advanced system settings.
Error Identification
Error Description
Symptoms: Shining 3D software displays Error 0x00000012, indicating potential memory issues. Users may experience system sluggishness, crashes, or memory-related errors.
Occurrence: Typically occurs when running multiple applications or heavy scanning tasks with insufficient physical RAM.
Frequency: Intermittent or when performing high-memory tasks.
Solution
Step-by-Step Instructions
Open Advanced Windows Settings
Press the Windows Key on your keyboard.
Type and select "View Advanced Windows Settings" from the search results.
Access Performance Options
In the System Properties window, under the "Performance" section, click on "Settings...".
Open Virtual Memory Settings
In the Performance Options window, go to the "Advanced" tab.
Under "Virtual Memory", click on "Change...".
Adjust the Paging File Size
Uncheck "Automatically manage paging file size for all drives" if it is enabled.
Select the system drive (usually C:) from the list.
Choose "Custom size".
Set the Custom Size
For the initial size (MB), enter a value close to your recommended paging file size. This is typically between 2000MB and 10000MB.
For the maximum size (MB), enter a higher value to allow more memory if needed.
Apply and Save Changes
Click "Set" to apply the new settings.
Click "OK" to close all windows.
Restart your computer to ensure the new settings take effect.
Verification
The issue is resolved when:
The Shining 3D software runs smoothly without displaying Error 0x00000012.
Applications no longer crash or freeze due to memory issues.
Preventive Measures
Regularly monitor system performance using the Task Manager.
Upgrade your physical RAM if memory issues persist despite adjusting virtual memory settings.
Note: If the issue persists after adjusting virtual memory, contact Shining 3D Support for further assistance.