EinScan HX2 - FAQ

Q: What is the recommended computer configuration for EinScan HX2?


A: OS: Win10/11, 64-bit; Graphics card: NVIDIA RTX3060 or better; Video memory: ≥6GB; Processor: Intel i7-12700 or better; Memory: ≥32GB 


Q: How to scan a very thin object?


A: Thin objects are very tricky as you can have interference between the 2 faces, causing a misalignment of data. It is recommended to scan global markers first to improve the accuracy of alignment. 


Q: When do I need to calibrate the scanner?


A: 1. When the scanner is used for the first time, or when it is reused after being laid idle for a long period of time (1 -2 weeks).


2. The scanner was severely shaken or vibrated, such as shaken during transportation.


3. Severe accuracy reduction, such as frequent errors in alignment or unrecognized markers.


4. Incomplete data is acquired during the scanning or serious deterioration of the quality of scanned data.



If you have any questions about the software, you can contact technical support einscan_support@shining3d.com


Hope you enjoy SHINING 3D Products.


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