In case the EinScan software doesn't open or crash.
Please read the this Article: "Set up your PC" to ensure the PC is correctly set up.
If the PC is correctly set up please double check if the CPU you are using support AVX.
To check this please download this exe and run it.
https://drive.google.com/file/d/16FYf-iDCpFnsTbWvJgYSn_YrRorxfsl6/view?usp=sharing
If your CPU has AVX it looks like this
If not it looks like this:
If you have a correct PC and CPU but still problems please write to einscnan_support@shining3d.com